Super Admin
Adds and manages client businesses, sets plans and prices, collects subscription payments and blocks unpaid accounts.
Case study · Retail & small business
Business Management Platform
One online platform where a business runs billing, stock, purchases, accounts and reports from a single screen.
Business Management PlatformMulti-tenant SaaS
- Type
- Multi-tenant SaaS
- For
- Shops & small businesses
- Status
- In development
- Build plan
- 4–5 months
The challenge
Most shops and small businesses run on a mix of paper registers, Excel sheets and a basic billing machine. None of these talk to each other, so the owner never sees the full picture. This platform brings everything into one place in the browser, with nothing to install, and every action updates everything else automatically.
Our approach
- Designed it to be sold to many businesses: each one gets a private account, and no business can see another’s data.
- Gave every person their own login and a role, so staff see only the screens their job needs.
- Connected billing, stock, purchases and accounts, so one action updates all of them with no double entry.
How it is organised
Four levels, like floors
Each business’s data is kept completely separate, so Business A can never see Business B’s sales, stock or customers.
- Level 1
Software owner
Runs the platform: client businesses, plans, prices and subscriptions.
- Level 2
Client businesses
Each business has its own private account and settings.
- Level 3
Branches
A business can run one shop or several, each with its own stock and reports.
- Level 4
Staff
Every person logs in with their own username and a role.
Who uses it
Eight roles, ready-made
Roles can be changed. The owner can create new ones and tick exactly what each person may do, such as giving a discount, cancelling a bill or seeing profit.
Support Staff
Helps businesses solve problems and can view their setup, but cannot change their sales or money records.
Business Owner / Admin
Full control of all branches, staff, settings and reports.
Branch Manager
Approves discounts, returns and purchases, and sees that branch’s reports.
Cashier
Makes bills, takes payments and closes the cash counter at day end.
Store / Stock Keeper
Receives deliveries, counts stock and sends stock between branches.
Purchase Manager
Places orders with suppliers and manages the supplier list.
Accountant
Records expenses, pays suppliers and prepares GST and profit reports.
Getting started
Sign-up to first bill in about a day
- 01
Sign up
A short form with name, phone, email and type of business starts a free trial.
- 02
Set up the business
A guided setup covers GST number, logo, bill format, GST rates, payment methods and branches.
- 03
Add staff
The owner adds each person, picks their role and branch, and each gets their own login.
- 04
Load existing data
Products, customers and suppliers are uploaded from Excel, along with opening stock.
- 05
Start working
Staff begin billing on day one. If a plan lapses the account locks, but no data is lost.
Everyday situations
Built for a real working day
By evening the owner sees the full day on the dashboard, from anywhere.
Returns
A customer returns an item, stock goes back up and a credit note is made.
Stock transfer
One branch sends goods to another branch.
Stock count
Staff count the shelves, and any difference from the system is corrected.
Credit customers
A customer buys now and pays later, and the pending amount is tracked.
Expenses
Rent, electricity and salaries are recorded so profit is accurate.
Owner control panel
The software owner sees every client business, its plan, payments, help requests and usage.
Build plan
Six phases, working early
The platform is built in phases, so a working version is ready early and improves step by step.
- 01
Foundation
Logins, roles, business accounts and the owner control panel.
3–4 weeks - 02
Basic lists
Products, customers, suppliers, GST rates and Excel upload.
2–3 weeks - 03
Billing
Billing screen, barcode scanning, GST bill printing, payments, returns and day close.
3–4 weeks - 04
Stock and purchase
Supplier orders, goods receiving, stock tracking, low-stock alerts and branch transfers.
About 3 weeks - 05
Reports and dashboard
Sales, stock, profit and GST reports, plus the owner’s home dashboard.
2–3 weeks - 06
Subscriptions
Plans, online payment, trial expiry and automatic lock.
1–2 weeks
At a glance
8ready-made roles
4levels, from platform owner to staff
~1 dayfrom sign-up to first bill
6build phases
Services